1. Order Processing Time
At Daygonia, we strive to ensure the timely delivery of your orders. Our standard order processing time is 3 business days. This time is needed to verify and prepare your order for shipment.
2. Shipping Methods
3. Tracking Your Order
Once your order has been processed and shipped, you will receive an email notification that includes a tracking number. You can use this tracking number to monitor the progress of your delivery online.
4. Shipping Fees
Shipping fees are calculated based on the weight and dimensions of your order, as well as your location. Shipping costs will be displayed during the checkout process before you complete your purchase.
5. Shipping Locations
We currently offer shipping services within the United States. Unfortunately, we do not ship internationally at this time.
6. Delivery Delays
While we make every effort to meet our estimated delivery times, we cannot guarantee delivery dates. Factors such as adverse weather conditions, postal service disruptions, and other unforeseen events may cause delays in the delivery process.
7. Contact Information
If you have any questions or concerns regarding our Shipping Policy, please contact us at:
At Daygonia, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we offer a straightforward return and refund process, subject to the following terms:
1. Terms of Return
You have 30 days from the date of delivery to initiate a return.
2. State of Return
Returned items must be in their original, unworn condition with all tags and packaging intact. Items that have been used, washed, or altered in any way will not be accepted for return.
3. Reasons for Return
You may request a return for the following reasons:
4. Process for Return
To initiate a return, please follow these steps:a. Contact our Customer Service Team: Reach out to our dedicated customer service team at email@example.com to inform them of your intent to return a product. Please provide your order number and a brief explanation of the reason for return.
b. Return Authorization: Once your return request is approved, you will receive a return authorization (RA) number and instructions on how to proceed with the return.
c. Packaging: Carefully package the item(s) you wish to return, ensuring they are in their original condition and include all original packaging and tags.
d. Shipping: Ship the return item(s) to the address provided along with the RA number. Customers are responsible for return shipping costs.
5. Process of Refund
a. Inspection: Upon receiving your returned item(s), our team will inspect them to ensure they meet the return criteria.
b. Refund Initiation: If the return is approved, we will initiate the refund process. Refunds will be issued via the original payment method used for the purchase.
c. Refund Duration: Refunds typically take 5-10 business days to process after the returned items are received and approved.
6. Contact Details
If you have any questions or need assistance with your return, please don't hesitate to contact us: